Job Summary

The job holder will be responsible for pharmaceutical sales, collections, and overall customer service and satisfaction in their respective region with respect to their product portfolio.

Responsibilities

  • Identify Market Needs and Drive Sales: Analyze market demands, promote Cosmos products, and close deals to achieve set sales targets.
  • Plan and Schedule Activities: Create daily, weekly, and monthly plans using the CRM tool, detailing customer visits, objectives, and expected outcomes.
  • Provide Product Information: Offer technical product details, deliver samples, and promote the Cosmos brand during field visits.
  • Build Customer Relationships: Develop trusted relationships with customers and key influencers; participate in relevant medical events, congresses, and similar activities.
  • Manage Customer Complaints: Act as the first point of contact for customer complaints, addressing and escalating them through appropriate channels.
  • Ensure Payment Collection: Manage payment collections and follow up on overdue accounts to ensure timely payments.
  • Engage in Professional Development: Participate in company training programs and seek learning opportunities to stay updated with trends in the pharmaceutical industry.

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Skills

  • Excellent Communication Skills.
  • Proficient in Time Management, Planning, and Organization.
  • Strong Sales and Negotiation Abilities.
  • Adaptability to Challenging and Dynamic Situations.
  • In-depth Knowledge of the Pharmaceutical Market, Products, and Emerging Trends.
  • Effective Influencing and Persuasion Skills.
  • Proficiency in Computer Applications (e.g., MS Word, Excel, PowerPoint, Access).

Qualifications and Experience:

  • Degree in Biomedical Sciences or related field sales or Diploma in Pharmacy.
  • At least two (2) years’ experience in pharmaceutical sales.
  • Licenced by PPB.

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How to Apply

Send application to recruitment@cosmos-pharm.com Only shortlisted candidates will be contacted.