Job Purpose:
The Radiology Manager is a strategic clinical–business leader responsible for driving clinical excellence, operational efficiency, revenue growth, and asset optimization within the Radiology Department.
Duties and Responsibilities
Growth, Business Development & Market Expansion:
- Drive sustained growth in patient volumes and imaging revenue in line with approved budgets and strategic targets.
- Lead B2B business development initiatives in collaboration with the Marketing team, targeting
- Actively strengthen referral relationships through consultant engagement, joint CMEs, feedback loops, and service differentiation, in partnership with the head of department
- Identify and operationalize new imaging services (e.g. oncology imaging pathways, advanced CT/MRI protocols, fluoroscopy-based services) to support long-term revenue growth.
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Asset Utilization & ROI Optimization
- Ensure optimal utilization of all imaging equipment, with targeted strategies to grow volumes
- Develop and monitor equipment utilization dashboards and corrective action plans.
- Work with Finance to build business cases for new equipment, upgrades, and service expansions.
Equipment Management & Biomedical Coordination
- Oversee smooth operation, preventive maintenance, and uptime of all radiology equipment in close collaboration with Biomedical Engineering.
- Ensure service contracts are actively managed, value-driven, and aligned with operational needs in collaboration with procurement and biomedical and engineering departments.
- Escalate and mitigate equipment risks that could compromise patient safety, diagnostic quality, or revenue continuity.
Cost Control, Procurement & Financial Stewardship
- Lead cost-effective procurement and inventory management processes to reduce wastage and optimize consumable spend.
- Collaborate with Finance and Procurement to negotiate value-based vendor arrangements, improve stock controls and forecasting, Maximize ROI on capital and operational expenditure
- Ensure radiology services are delivered in a financially sustainable manner
Clinical Quality, Safety & Accreditation
- Ensure full compliance with Radiation Act (1985), Radiation Safety Standards, ISO standards, SafeCare Level 5 requirements, Environmental Management Systems (EMS), Occupational Health & Safety (OHS)
- Drive hospital-wide operationalization of SafeCare Level 5 standards within Radiology, including audits, corrective actions, and continuous improvement.
- Oversee imaging protocol development and adherence in collaboration with the HOD and clinical departments to ensure consistent diagnostic quality.
Network Coordination & Strategic Partnerships:
- Liaise with marketing to Coordinate referral pathways to drive B2B and inter-facility imaging volumes and Support joint clinical programs and CMEs.
Patient Experience & Service Excellence:
- Ensure an exceptional patient experience through efficient scheduling and patient flow reduced turnaround times, effective handling of complaints and feedback and embed a culture of patient-centered, responsive imaging services.
People, Capability & Leadership
- Develop and implement a staffing and recruitment plan aligned with service growth.
- Assist the Head of department in identifying training needs and specialization amongst radiographers in the various radiology fields/modalities
- Identify skills gaps and ensure targeted training, mentorship, and professional development.
- Foster a high-performance, accountable, and innovation-oriented radiology team.
Qualifications
Education
- Degree or Higher Diploma in Radiography
- Master’s degree in business, Healthcare Management, or related field is an added advantage
Experience
- Minimum 8 years’ experience in radiography and imaging services
- Hands-on exposure in CT, MRI, General Radiography, or Sonography
- At least 5 years’ experience in a leadership or managerial role
- Demonstrated experience in service growth, operations, or turnaround environments is a strong advantage
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How to Apply