Key Responsibilities
Segment Growth & Business Development
- Implement strategies to expand the self-help groups portfolio in alignment with Retail Banking goals.
- Drive acquisition, retention, and cross-sell initiatives to achieve growth and profitability targets.
- Monitor portfolio performance and recommend tactical actions to sustain momentum.
Proposition Development & Portfolio Management
- Design and deliver products and services that address the financial needs of self-help groups.
- Enhance offerings to support credit, savings, and investment requirements.
- Track and report on portfolio trends, ensuring solutions remain competitive and relevant.
Customer & Stakeholder Engagement
- Build and maintain strong relationships with self-help groups, community organizations, and partners.
- Act as a liaison to ensure responsive solutions and superior service delivery.
- Support outreach and community engagement initiatives to strengthen visibility and trust.
Risk & Compliance Management
- Ensure all self-help group activities comply with regulatory standards and internal risk frameworks.
- Identify and mitigate risks related to lending, group governance, and operational processes.
- Promote strong governance practices within self-help group engagements.
Minimum Qualifications
- Bachelor’s degree in business or any relevant degree.
- 10 years’ work experience, with at least:
- 10 years’ experience in Sales(essential).
- 8 years’ experience in Microfinance(essential).
- 7 years’ experience in Credit Appraisal(essential).
- 7 years’ experience Portfolio Management(essential).
- 10 years’ experience General banking(desired)
- 6 years’ experience in Product Development(desired)
- 6 years’ experience in Customer care/Relationship Management(essential).
- 5 years’ experience in People Management
- 7 years’ experience in Performance Management(essential).
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How to Apply
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