We are seeking a qualified Senior Officer-Debt recovery to support effective debt recovery and manage litigation risk while safe-guarding the Bank’s interests.

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Key Responsibilities

  • Manage debt collection & non-performing loan recovery across Coastal region.
  • Conduct customer visits for negotiations, settlements & relationship management.
  • Maximize recoveries while maintaining profitability & compliance.
  • Collaborate with branches, Head Office team and external legal partners.
  • Handle collateral assessments, property auctions and disposal strategies.
  • Represent the Bank in litigation, ADR & public auctions.
  • Maintain acurate records & recommend provisions per CBK regulations.

Key Competencies, Skills, Qualifications and Experience

  • Bachelors’ degree in business related field.
  • 2-4 years Working experience.
  • Evaluation skills
  • Interpersonal skills.
  • Organizing and planning skills.
  • Confidentiality.
  • Negotiation Skills.
  • Integrity.
  • Analytical skills.

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How to Apply

Send your cover letter and CV to hr@rafiki.co.ke quoting Senior Officer-Debt Recovery as the subject.

Apply on or before 9th February 2026 at 5:00PM