Mobile money services provider, Airtel Money, revised its money transfer and withdrawal transaction charges on October 25, 2023.

Sending money to other Airtel customers remains free. The withdrawal charges and cost of money transfer to other networks was reduced considerably.

“We have reviewed our  transaction fees to enable our customers to continue enjoying affordable prices while transacting through their mobile money wallets.” aid Airtel Money Kenya MD Anne Kinuthia-Otieno.

Customers can access services by dialing *334# or through My Airtel App (available on Google Play and iOS).

Other details

  • Maximum daily transaction value is Ksh. 500,000
  • Maximum account balance is Ksh. 500,000
  • Maximum amount per transaction is Ksh. 250,000
  • To transact at any Airtel Money Agent outlet, you will be required to produce your original identification document, i.e. Kenyan National ID or Passport.

Airtel money charges effective October 2023

Transaction bands

and Limits

(Ksh.)

 Airtel to Airtel Charges

(Ksh)

 Transfer to other Networks

(Ksh.)

 Withdrawal charges

(Ksh.)
Min Max Charges Charges Charges
1 49 Free 0 0
50 100 Free 0 10
101 500 Free 6 25
501 1,000 Free 11 25
1,001 1,500 Free 20 25
1,501 2,500 Free 30 25
2,501 3,500 Free 50 44
3,501 5,000 Free 50 55
5,001 7,500 Free 70 70
7,501 10,000 Free 80 95
10,001 15,000 Free 90 135
15,001 20,000 Free 95 150
20,001 25,000 Free 95 160
25,001 35,000 Free 100 160
35,001 40,000 Free 105 240
40,001 45,000 Free 105 260
45,001 50,000 Free 105 270
50,001 250,000 Free 105 300