Role Overview:
We are seeking a dynamic and results-driven Branch Managers. The successful candidates will be responsible for overseeing branch operations, managing staff, ensuring compliance, and driving growth through excellent customer service and strategic sales initiatives.
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Key Responsibilities:
- Oversee daily branch operations and monitor staff performance
- Achieve sales targets and grow the branch’s customer base
- Ensure adherence to all regulatory, legal, and compliance requirements
- Handle customer escalations and maintain high service quality standards
- Prepare, review, and submit branch financial reports
- Implement strategies to improve branch efficiency and profitability
Must-Have Qualifications:
- Bachelor’s degree in Business, Finance, or a related field
- 3–5+ years’ experience in a microfinance or financial institution (preferred)
- Proven leadership or supervisory experience
- Strong understanding of financial products and customer relationship management
- Excellent communication, problem-solving, and decision-making skills
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How to Apply
Submit your updated CV and cover letter to careers@mwananchicredit.com. Shortlisted candidates will be contacted directly.
Applications Deadline: Feb 5, 2026