Primary Role:
The I.C.T Officer will be responsible for supporting and managing the hospital’s information and communication technology systems in line with healthcare standards and data protection requirements.
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KEY RESPONSIBILITIES:
- Manage and maintain hospital I.C.T infrastructure including servers, computers, printers, network devices, and telecommunication systems.
- Ensure smooth operation of Hospital Management Information Systems (H.M.I.S), Electronic Medical Records (E.M.R), and laboratory/pharmacy systems.
- Provide timely I.C.T support and troubleshooting to all hospital departments.
- Manage user accounts, system access controls, and data security in compliance with patient confidentiality and data protection laws.
- Perform regular system backups, updates, and disaster recovery planning.
- Monitor network performance, internet connectivity, and cybersecurity threats.
- Support implementation of new I.C.T systems and upgrades.
- Maintain I.C.T inventory and prepare periodic I.C.T performance reports.
- Train staff on basic system use, data security, and I.C.T best practices.
- Liaise with external I.C.T vendors and service providers.
- Any other duty as may be assigned
KEY SKILLS AND COMPETENCIES:
- Strong understanding of networking, hardware, software, and cybersecurity.
- Ability to work under minimal supervision and respond promptly to I.C.T emergencies.
- High level of integrity, confidentiality, and professionalism.
KNOWLEDGE AND EXPERIENCE REQUIRED:
- Degree in Information Technology, Computer Science, or a related field.
- At least 2–3 years’ experience, preferably in a healthcare or hospital setting.
- Knowledge of H.M.I.S/E.M.R systems and healthcare data management is an added advantage.
- Prior experience in a hospital, mental health facility, or healthcare setting is highly desirable
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How to Apply