Key Responsibilities:
- Lead the monitoring and maintenance of production applications
- Troubleshoot and resolve complex application issues and incidents
- Drive the implementation of best practices in application support
- Collaborate with development and infrastructure teams to optimize performance
- Mentor and train junior application support engineers
- Document and analyze incident trends to prevent future occurrences
- Participate in on-call rotation for after-hours support
Key Requirements:
- Preferrable to have strong knowledge and understanding of Cards and Payments domain
- Preferrable to have technical understanding of back office, middleware and front-end concepts of card-based payment systems
- Preferrable to possess technical knowledge on payment platforms such as Base24 Switch, WAY4 CMS, TIBCO middleware, Falcon Fraud monitoring, Talend Reports, PyTL Reports and etc.
- Preferrable to have experience in Systems integration using standard ISO 8583 / 87, ISO 8583 / 93, NDC / DDC protocols.
- Preferrable to have experience in Payment scheme certifications
- Preferred prior experience in Data migration, Mapping and Data validations.
- Preferred prior experience in Oracle SQL development and queries performance tunning
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Extensive experience in application support and IT operations
- Expertise with monitoring tools, scripting, and automation
- Strong leadership and problem-solving skills
- Excellent communication and mentoring abilities
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How to Apply
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